For agents working without a broker they can reach
Can't Reach Your Broker? The People You Can Reach at Keller Williams Southwest
Updated
Bottom line: If your broker never has time for you, look for an office where the staff are named and the coaching is on the calendar. Here that means 14 staff with a productivity coach on site, and one-on-one coaching every week.
What should an agent expect from the people behind them?
At the least, a name to call when a contract runs into trouble, and someone who looks at your business on a schedule.
Ask any office you are weighing who those people are, by name, before you move.
Who is in the office at Keller Williams Southwest?
Fourteen staff work behind our 433 agents at 1650 Highway 6, #350, in Sugar Land. They cover marketing, technology and compliance, and one of them is a productivity coach who works on site.
The staff are named on our main website by role: the broker, a team leader and an assistant team leader, risk management compliance, a director of technology, a marketing director, an executive assistant and a director of first impressions.
How often does someone look at your business?
Every week, in one-on-one coaching, with classroom training beside it. Every agent also has a business plan for the year, and the plan is reviewed every month.
Do agents get a say in how the office is run?
Yes. Twelve agents sit on our Associate Leadership Council, and the council sets the office's strategy. Our main website says the council gives agents a voice in the direction of the company.
Questions & answers
What do Sugar Land agents ask about no broker contact?
Who can I reach at Keller Williams Southwest when I need help with my business?
At Keller Williams Southwest, 14 staff work in the Sugar Land office at 1650 Highway 6, covering marketing, technology and compliance, and one of them is a productivity coach on site. Every agent also gets one-on-one coaching each week, so a coaching session comes round every week. Jana Hayes takes the first conversation with agents thinking about joining.
Ask who you would talk to about a contract question, and who about your plan for the year. Get a name for each before you decide.
Where is the Keller Williams Southwest office?
Keller Williams Southwest is at 1650 Highway 6 in Sugar Land, Texas, and the office has been in Sugar Land since 1991. In 2026, 433 agents work out of it, with 14 staff behind them, a productivity coach on site among them. The office recruits producing agents working in Sugar Land, Fort Bend and southwest Houston.
Visit before you decide. Meeting the staff in person is the plainest way to see whether you could reach them when a file needs help.
Who do I talk to first about joining Keller Williams Southwest?
Jana Hayes. She takes the first conversation with agents thinking about joining Keller Williams Southwest, and you can book a time with her through this site or call the number on it. Bring what you closed last year and what you want to close next year, and ask who in the office you would work with each week.
Ask her about the weekly coaching, the monthly plan review and the Associate Leadership Council. You can meet the staff you would work with before you decide.